ZENVIQ Digital Logo

Refund & Cancellation

Our transparent refund and cancellation policy for all services.

Refund Policy
Our commitment to customer satisfaction

Full Refund

  • • Within 7 days of purchase
  • • If service not started
  • • Technical issues on our end
  • • Service not as described

Partial Refund

  • • 50% refund after 7 days
  • • Work partially completed
  • • Client requested changes
  • • Minor issues resolved
Cancellation Policy
How to cancel your service or project

Before Work Starts

100% refund within 24 hours

Work in Progress

Refund for remaining work only

Work Completed

No refund applicable

Refund Process
Simple steps to request a refund
1

Contact Support

Email us at info@zenviqdigital.in or call +91 9311908389

2

Provide Details

Include order number, reason for refund, and supporting documents

3

Review & Process

We review your request within 2-3 business days and process accordingly

4

Refund Issued

Refund processed within 5-7 business days to original payment method

Important Notes

Non-Refundable Items

  • • Completed deliverables and final work
  • • Third-party services and licenses
  • • Custom development after approval
  • • Rush delivery charges

Refund Timeline

  • • Credit Card: 5-7 business days
  • • Bank Transfer: 3-5 business days
  • • UPI: 1-2 business days
  • • Wallet: 2-3 business days